Terms of Service

By accessing or using the Emotions City website, services, programs, or any related content, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, clients, and others who access or use our services.

Emotions City provides emotional intelligence training, coaching, consulting, and related educational services. Our services include but are not limited to: • Corporate training programs • One-on-one coaching sessions • Group workshops and seminars • Online courses and webinars • Certification programs • Private consultations Service availability may vary by location and is subject to change without notice.

Some services may require you to create an account. You are responsible for: • Providing accurate and complete information • Maintaining the confidentiality of your account credentials • All activities that occur under your account • Notifying us immediately of any unauthorized use We reserve the right to suspend or terminate accounts that violate these terms.

Payment terms are specified at the time of purchase or enrollment. By purchasing our services, you agree to: • Pay all fees and charges associated with your purchase • Provide valid payment information • Authorize us to charge your payment method Refund policies vary by program and are communicated at the time of enrollment. Generally, requests must be made within the specified timeframe for each program.

All content on our website and in our programs, including text, graphics, logos, images, audio, video, and software, is the property of Emotions City or its licensors and is protected by intellectual property laws. You may not: • Reproduce, distribute, or create derivative works • Use our content for commercial purposes without permission • Remove any copyright or proprietary notices • Transfer or share access credentials with others

When using our services, you agree not to: • Violate any applicable laws or regulations • Infringe on the rights of others • Share confidential information from sessions • Disrupt or interfere with our services • Attempt to gain unauthorized access • Use our services for any harmful or illegal purpose • Misrepresent your identity or affiliation

We maintain strict confidentiality regarding information shared during coaching and consulting sessions. However, we may disclose information if: • Required by law or legal process • Necessary to protect safety or prevent harm • You provide written consent You agree to maintain confidentiality of proprietary methods, materials, and content shared during our programs.

Our services are educational in nature and are not substitutes for professional medical, psychological, or legal advice. Emotions City shall not be liable for: • Any indirect, incidental, or consequential damages • Loss of profits, data, or business opportunities • Actions taken based on our content or advice • Technical failures or service interruptions Our total liability shall not exceed the amount paid for the specific service in question.

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee: • Specific results or outcomes • Uninterrupted or error-free service • Accuracy or completeness of content • Compatibility with your systems or devices

You agree to indemnify and hold harmless Emotions City, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

These terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

For questions about these Terms of Service, please contact us: Email: solutions@emotionscity.com Phone: +1 682-240-6424 (US) or +234 812-511-6740 (Nigeria) Address: 110W Randol Mill Rd Ste 240, Arlington, Texas